There’s nothing worse than being locked out, and it can happen to anyone at any time. At 24h Melbourne Locksmith, we’ve seen it all. If you’re locked out of anything, whether it’s your home, office or car, we can provide a prompt and efficient service to help you.
We offer a Melbourne-wide, genuine 24/7 lockout service, staffed by professional locksmiths that are all police vetted and highly trained. This means we’re capable of resolving all lockouts quickly and without fuss, usually with a fast 30 minute response. Resolution usually involves picking the lock like in the movies, or using bypass tools to manipulate the inside door furniture or internal lock mechanism. To ensure that you won’t need us again next week, we offer a Free Spare Key** with every lockout and spare keys can be made anytime of the day or night onsite in our fully equipped mobile work vans. Call us now to find out how to claim your Free Spare Key.
Beware of any cheap “Locksmiths” advertising $45, $35 or even $19! This is a Big Fat Red Flag for a well known Bait & Switch Scam that could leave your security compromised by crooks who will find out where you live, and get your Credit Card details. The price in the ad is never the final price. This scam is now so prevalent that Wikipedia have a page devoted to it (Read Here) and 7 News did a story on it (Read Here)
Never agree to a locksmith service if they wont give you a fixed price. Never pay a locksmith to “come and have a look” so they can tell you how much to open the door. You can read about more scam locksmiths here.
We resolve all lockout situations quickly and without fuss. Simply make the call, and 30 minutes later we’re there. We do the required legal paperwork and then we will open the locked door. This is usually done within 5-15 minutes by picking the lock, or specific bypass tools to manipulate the inside snib or door handle. Once the door is opened, if you can retrieve your keys and would like a **Free Spare Key, we can cut a duplicate for you there and then. 99% of lockout jobs are resolved in 15 minutes or less. If you have special locks or high security keys, it may not be possible to open your lock without any damage. In these rare situations, the method that we will use is the absolutely least destructive, and you will be informed and consulted before anything is done. In the 1% of cases where we have to drill the lock to open a door, it’s never because we want to sell you a new lock to make extra bucks. We’ll have given you a fixed quote when you booked the job and we honor our fixed quotes. If we have to drill a lock, we will replace it free of charge − that’s our guarantee. If you think you may have a special lock with high security keys, we’ll ask that you tell us on the phone and we may ask for a picture to clarify. While we’re always be able to open your lock, it’s nice to keep you informed, and to know what we’re up against before we arrive.
Arranging our top-notch emergency service is as simple as making a single phone call. We’re available to answer your call 24/7 and provide a fast and stress-free solution to your lockout problem. Simply tell us: Who, What, Where & When, and we’ll give you a fixed quote price and an accurate estimated time of arrival over the phone. We pride ourselves on being an emergency locksmith with no surprises and no hidden charges. Not ever
When you confirm the service, our system will send you a confirmation SMS with the attending locksmith’s name, direct cell number, ETA and guarantee details.
Not all locks are created equal, and neither are all locksmiths. However, we can always solve your problem for the same price as we quoted you on the phone. The price quoted is the price you will pay, guaranteed. No surprises. Not ever.
99 times out of 100, our emergency locksmith will be at your place in 30 minutes and have you back inside within another 15, without causing any damage to your locks or compromising your security. We’ll even give you Free Spare Key!** You can’t beat that.
That would depend on where you are, what time it is, and what you want us to open. Our emergency locksmith will give you a fixed quote on the phone before we start.
$90 – $120 Monday to Friday 9am to 5pm
$120 – $180 Monday to Friday 5pm to midnight, all day Saturday
$180 – $260 Monday to Friday midnight to 9 am, Saturday night and all day Sunday
These prices are typical for 90% of all lockouts, but they may not apply to electronic, magnetic, high security, special or biometric locks, or to jobs where we might need to travel long distances. Our dispatcher will ask all the right questions to give you the right answer and provide an accurate quote. The prices of all our legitimate competitors are all around this mark. If you’re getting quotes that are dramatically lower or higher, it’s worth reading the fine print, as there are a number of scammers out there.
Remember, our price is a guaranteed fixed price for the whole job and any unforeseen complications, regardless of how long it takes us to open the door. With us, you get peace of mind and no surprises, as well as a spare key,
That depends on your location and the situation. We have qualified locksmiths on call all over Melbourne, and we aim to arrive at emergency lockouts within 30 minutes of your call. At the time of booking, you will be given an ETA of the locksmith’s arrival and his direct phone number confirmed by SMS. This generally will be a 15 minute arrival window, e.g. 20 to 35 minutes depending on location and traffic conditions.
The time taken to open your lock will depend on many factors, including age of the lock, quality of the brand, and correctness of installation. Our emergency locksmiths typically spend about 5-15 minutes opening a door, but there are easier locks and harder locks to open. You will have been quoted a fixed price to open the door, regardless of the time or technique necessary to open it, so you can rest assured that we’re not just wasting time to raise the bill.
You do not have to prove ownership, but we will ask you to prove your identity. There are many circumstances that require someone other than the owner of a lock to call a locksmith to open it, such as shop staff, rental tenants and real estate agents, to name but a few.
We will always ask some questions and request to see proof of identity. Although the legitimate client’s privacy is assured, we have a good working relationship with Victoria Police and regularly correspond with them if we have any concerns about the legality of a job.
Ultimately, if you’re not committing a crime, then we won’t have a problem verifying your legitimacy when you become locked out.
As we stated before, we can open 99% of locked doors with no damage. Your door can always be opened, but not all locks can be opened without any damage. Anyone who says otherwise is being less than honest.
Nearly all situations can be resolved with no with damage by either using a different route to gain entry or a different technique. In the event where we have no choice but to drill your lock to resolve your lockout, you will be consulted with, advised and asked, with no obligation to pay or to continue. The company policy is that if we have to drill your lock, then we will replace it at our own cost.
At the time of the phone booking, our phone dispatcher will ask as much information as possible in order to advise you of your options. These days, modern technology allows us to send and receive photos quickly and easily, making the task of identifying locks and models over the phone so much easier. We will give you a fixed price quote before we start.
Yes. You can pay with Visa, AMEX or MasterCard. We don’t believe in fake money and are reluctant to even accept plastic, but so many people cannot pay cash anymore, so we are obliged to accept card.
No. All services must be paid for upon completion, unless arranged prior with the management. We accept Cash, Visa, AMEX & MasterCard, both Debit & Credit Cards.
You can try, but just make sure it’s not the same credit card you’re going to pay us with after you’ve failed to break in. In the very rare event your lock is a “plain latch” lock, attempting to open it with your credit card will most likely result in the destruction of your credit card, and damage to the frame and paintwork of your lock and door. Although locksmiths still use that technique, it’s in very limited circumstances, and it’s with very specific “shimming plastic”.
Ring your cousin’s aunt’s best friend’s dad and ask him to send you the dubious link/film/footage, and then you can mess about watching and practising the unproven techniques you see with home-made tools.
There are no secret methods we can tell you over the phone. We are professional locksmiths who charge for a service. There are professional locksmith teachers and institutions who all charge for professional instruction. The apprenticeship takes 4 years and will probably resolve your problem faster than your cousin’s aunt’s best friend’s dad ever could.
We understand that keys may be found and minds might be changed in stressful circumstances. That is why we give you a 15 minute grace period in which to cancel the service, obligation-free. Upon confirmation of the job, you will be informed by SMS that you have 15 minutes to cancel our service with no charge. After 15 minutes, cancellation of service will incur a $49.50inc GST surcharge payable by cash or card.
Our technicians work long and hard hours, and they deserve to be paid. Cancellation on a Sunday morning at 4am after leaving the wife and kids at home to go and help someone is not very nice. If you have to cancel on our emergency locksmith after 15 minutes, there is no problem, but you will be charged $49.50.
Most people become locked out by leaving their key inside. Upon opening the door, we will provide one free in-line duplicate key from an original provided. Not all keys are legally able to be copied in this way. We are able to provide a spare copy of the key left inside in 90% of jobs. In the other 10%, we will provide a copy of another key at the client’s discretion.
Absolutely. We stand by the quality of our workmanship 100% and guarantee all new work for at least 12 months. New locks are also generally covered by a 10 to 25 year guarantee by the manufacturer.
*Refers to No Accidental Damage. We expressly guarantee that we will not accidentally damage your locks while opening them. If we have to use a destructive method in order to gain entry to your lock, you will be informed and consulted about the proposed method and potential repairs needed before any damage is done. An example of a typical job where this situation might occur is one where the lock has been snibbed from the inside, preventing the key from working in the outside of the lock. In this situation, only the lock cylinder would need drilling in order to gain entry, and then we would simply install a replacement cylinder afterwards. We will never drill your lock cylinder just to sell you another one. We will only use a destructive method of entry as an absolute last resort and never in order to charge you more.
**Applies to Non-Restricted, inline pin/disc tumbler keys only. This is 90% of the Australian residential market. Not all keys are physically or legally able to be duplicated. Some keys are legally protected, or have to be made in the factory by the manufacturer. In the case where we cannot give a duplicate of the customer’s nominated key, we will offer a duplicate key of the customer’s choosing.
Whether you’ve locked yourself out of your home, you’ve lost your car keys, or you simply want to rekey your locks for added security, there’s only one 24 hour locksmith in Melbourne you need to call – 24h Melbourne Locksmith. For an accurate quote and a prompt response from our 24 hour emergency locksmith in Melbourne, call us anytime on